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How to Communicate for Better Automotive Service

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. Whatever type of repair facility you patronize--dealership, service station, independent garage, specialty shop, or a national franchise--good communication between the customer and the shop is vital.

The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

- Read the owner's manual to learn about…
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Better Driving Habits Help Family Finances and the Environment

According to the nonprofit National Institute for Automotive Service Excellence (ASE), motorists can help the environment and their own finances by incorporating a few good practices. Regular vehicle maintenance and better driving habits are two simple ways any car owner can go ?green? ? both for the environment and one?s own wallet.

Here are a few specific, easy-to-implement tips from ASE:

- Keep the engine running at its peak performance. A misfiring spark plug can reduce fuel efficiency as much as 30 percent. Replace filters and fluids as recommended in the manual. A well-tuned engine pollutes less and uses less. Moreover…
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SUV Review: 2015 Nissan Juke SL

The crossover, or CUV, is the evolution of large utility platforms to the compact runabouts we see everywhere today.

These small SUV and hatchback designs represent the current trend in automotive design due to their compact size, nimble handling, and relatively good fuel economy.

Nissan should be given credit for initiating this movement, as when the Juke first arrived in 2011, it became the cornerstone for this niche market.

The Nissan Juke is a diminutive vehicle with a big personality, and has been a real success in Europe. However, it has taken a while for the unique-looking runabout to establish…
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2016 Nissan Maxima Video Preview

For the past decade, the Nissan Maxima has been having an identity crisis. Originally it was Nissan's family sedan, then it became its so-called "four-door sports car." Today it shares most of its running gear with the less expensive Altima.

So how does the Maxima move forward? It's all about style.

Nissan says the new Maxima looks like nothing else on the road today, and we have to agree. It's dramatically styled along the lines of the Murano crossover. The distinctive profile looks edgy and exciting, and the floating-roof design is about as far from the Altima…
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Springtime Auto Tips

Spring is one of the prime times for auto maintenance. That first wash-n-wax on a warm Saturday afternoon is liberating. Winter's gloom (to say nothing of grit and road salt) is literally washed away. Take out the snow shovel, the gloves, and heavy boots and store them 'til next season. Surely summer can't be far away.

Some preparation now will help ensure that your summer driving plans go as smoothly as you envision then now. ASE offer the following tips on getting your vehicle ready for summer.

    - Read the owner's manual and follow the recommended service schedules…
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FCA’s lineup for New York show

While Fiat Chrysler will not be showing any new vehicles at the New York Auto Show, whose press days start tomorrow, the company will bring a wide range of cars and trucks for those who don?t travel the country to see unveilings as they happen.

The most controversial entry is the 2015 Ram Laramie Limited, first shown in Chicago, which Ram called "the benchmark in truck opulence."  From Detroit, Ram is showing the 2015 Ram Rebel, which includes a suspension lift, 33-inch tires, a custom interior, and the first non-crosshair grille in some time.

Alfa Romeo is showing off…
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6 Simple Car Care Tips to Increase Gas Mileage

Six Gas Saving Car Care TipsSpring is here and so are rising gas prices. Not to worry, says the Car Care Council. A few simple and inexpensive vehicle maintenance steps can stretch your dollar at the pump and go a long way toward protecting the environment.

"Many motorists don't realize that fuel consumption is directly related to auto care and has a significant impact on how much gas you use," said Rich White, executive director, Car Care Council. "Gas prices can climb quickly, but the good news is that you can fight back. By properly maintaining your vehicle, you…
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April is National Car Care Month: Time to Spring for Vehicle Maintenance

Spring is here and it is time to give your car some extra attention, says the non-profit Car Care Council. Results of vehicle inspections held at community car care events across the country during Car Care Months in April and October 2014 reveal that 84 percent of vehicles need service or parts, up 5 percent from the previous year.

?Neglected vehicle care almost always means much higher costs down the line in the form of…
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Protect Your Auto Investment

If you've ever wondered what it takes to be an ASE-certified automotive technician, consider this: In the span of one career, automotive engine technology alone has advanced from purely mechanical devices that need periodic adjustments to sophisticated, computer-controlled systems that can actually compensate for normal wear.

The same can be said for virtually every major system on today?s vehicles, from brakes to transmissions. And the technicians who service and maintain our vehicle fleet…
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The 2015 Nissan Murano goes head-to-head with the Ford Edge

If you decide that you want a stylish, roomy mid-size utility vehicle--one that drives like a car--and you don't need a third row, or any rugged pretense, then the Ford Edge and Nissan Murano are two of the better picks on the market. And if you narrow your priorities to vehicles that look conceived for adults--not just as rolling cribs and diaper bins--then the Murano and Edge stand atop an even smaller list.

Both models are indeed stylish, mature, and sophisticated, but in very different ways. The Murano wears an especially bold face, with the new corporate 'V-motion' grille…
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